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COSA Gift Card

COSA Gift Card

$30.00 AUD
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Terms and Conditions:

COSA Gift Cards can be used on anything across our store. They’re delivered digitally straight to your inbox once payment’s confirmed. Gift cards are valid for 3 years from the date of issue and can be used over multiple orders until the balance runs out. Treat them like cash - anyone with the code can use it. Gift cards can’t be refunded, returned, or exchanged for cash (unless required by law). COSA isn’t responsible for lost or incorrectly entered email addresses. For any questions or balance checks, contact us at cosajewellery.com.au.

Care & Maintenance

To maintain the beauty and integrity of your purchase, we recommend treating it with care. Simple maintenance practices, such as gentle washing and proper storage, can effectively preserve the longevity of your favorites. We encourage you to refer to the care instructions included with each item, designed to help you keep your purchase in top condition.

Size & Fit

Our products are crafted to fit true to size, ensuring that you can confidently select your usual size with ease. Whether you’re looking for a relaxed or tailored fit, our designs are made to complement your unique shape and style.

RING SIZE

We know it can be a bit nerve-wracking choosing your ring size online - fit is important! But from what we’ve seen, fingers are pretty forgiving. A well measured size will usually still feel great even if it’s half a size above or below your “perfect” fit. So if your measurements are on point, you’re all set.

Unsure of size? Check out our ring guide.

ITEM CARE

Thanks to the premium materials we use, our jewellery is resistant to water, sweat, and rust, so you can wear it every day without worry. While sterling silver may naturally darken or oxidise over time, a quick clean or polish will bring back its original shine if that’s the look you prefer.

That said, although the metals are built to last, some of our more delicate designs aren't made for high-impact activities. Everyday wear (including showers or the occasional dip in the pool) is totally fine, but we recommend removing your pieces before vigorous activities such as surfing and ocean activities, as the added pressure and movement can risk damage.

RETURNS & REFUNDS

Each of our rings is handcrafted and made to order, just for you. Because of the bespoke nature of our pieces, we’re unable to offer returns, refunds, or exchanges for change of mind, incorrect sizing on your end, or custom designs.

However, if your piece arrives faulty or damaged, please get in touch within 7 days of receiving your order. We’ll gladly assess the issue and work with you to repair or replace the item as needed.

We take great care in crafting every piece, and quality is our top priority, so if something’s not quite right, we’ll do our best to make it right.

Frequently asked questions

What are your shipping options?

Domestic delivery times

• Standard AusPost: about three to seven business days after dispatch.

• Express AusPost: one to three business days.


International delivery times: Not available at this stage, stay tuned!

All parcels are tracked, so you can follow along at home!

Can I cancel my order?

Since each ring is handcrafted and made to order, we typically begin working on it as soon as possible. If you need to cancel or make changes, we’re happy to accommodate - provided we haven’t made significant progress on your piece yet. Once work has begun, we’re unable to accept cancellations or changes due to the custom nature of the process.

What if my item is faulty or damaged?

 If your piece arrives faulty or damaged, please get in touch within 7 days of receiving your order. We’ll gladly assess the issue and work with you to repair or replace the item as needed.

Where is COSA Made?

Our rings are handcrafted locally in Sydney, Australia. We carefully select our suppliers to ensure our products are to a high quality.

How long does production take?

Every ring is made to order. The ring will take up to 2 weeks to craft before it is ready for shipment. Depending on the time of year, this may extend due to demand.

Can you rush my order?

If you need a strict deadline date, email us before you buy, or alternatively leave a comment in the ‘further details’ box when purchasing. We will do our best to fit it in.

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